Technical support

Goals:

Data archiving

Performance monitoring

Troubleshooting

Web development

Website technical support

Website technical support is a set of measures to ensure the smooth operation of a web resource, server security, data archiving, and further development.

Full server administration and monitoring

Full server administration and monitoring

 

  • Selection, installation, and configuration of the operating system.
  • Installation and configuration of any additional software (any virtualization systems, clustering, and specialized software)
  • Creation and configuration of mail accounts, FTP / SSH.
  • Sharing access to different data for different users.
  • Full daily backup of the client's projects to a remote server and restoring data from the backup at the client's request.
  • Every minute monitoring of server availability and load, the performance of individual services, disk arrays, as well as client sites.
  • Weekly software and OS updates on the server.
  • Setting up and optimizing the work of MySQL / Nginx / Apache, etc. individually for each project (of any complexity).
  • Basic assistance in protecting against DDoS attacks using the server itself.

 

Website technical support

 

Website Administration

  • Operational consulting
  • Layout edits
  • Troubleshooting
  • Optimization
  • Software Update

 

Website technical support

 

Additionally

  • Development of modules
  • Integration

 

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Goals:

Brand recognition

Conversion increase

Increase in sales

Cooperation

Select channels

Design

Business

Online channels

Web development